Dear Users,
ERC20 MATIC withdrawal have resumed. Sorry for any potential inconvenience.
Thanks for the continued support.
AscendEX Team
May 22, 2021
ERC20 MATIC Withdrawal Resumed on AscendEX
Dear Users,
ERC20 MATIC withdrawal have resumed. Sorry for any potential inconvenience.
Thanks for the continued support.
AscendEX Team
May 22, 2021
Comments
1 comment
i was not warned of this issue and did not see this anywhere while i was withdrawing the matic from your exchange and now all my Matic are stuck some where (minet i guess) or at the Matic network instead of sending them to Binance using ERC20 and than on top of that when i tried to find some help and chat or email what i get is some non english options along with english. i dont know what that language is chineese or korean or japaness . come on when i choose english than why i have to see other language than english ? its such a painful customer experience on top of that all my Matic are sent to Mattic network (https://explorer-mainnet.maticvigil.com/pending-transactions). stop sending me email in a language i dont understand. absolutely ridiculous worst customer experience........
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