Dear BitMax.io Users,
It has been noted that some users conduct regular trading under mining enabled pairs. BitMax.io has notified the users with reminders multiple times. For those who failed to take action, the platform has suspended the trading function for their accounts to avoid further losses. Therefore, please contact Customer Support immediately to recover the trading function.
For further mitigation of repeated incidents in the future, the mining mode for Taker and Maker trades will be set by default for all newly registered users starting 7:00 pm EST on February 12th. This does not affect existing accounts.
Gentle reminder: Please make sure your preference is properly set up under Account > Mining Settings before any transaction mining.
Thanks for the continued support!
Feb 12th, 2019