Dear BitMax.io Users,
The platform risk management function promptly alerted the abnormal BTMX price movement between 19:42-19:47 UTC. All the transaction records and user accounts, including the initial trades suspected for market manipulation, have already been identified and reviewed.
Based on the review, the account associated with initial trades has been suspended for trading and withdrawal.
The following steps will be taken for those user accounts affected with forced liquidation:
- All the BTMX liquidation orders to be reversed.
- 10% of instant unlock fee to be refunded to the account.
The platform will continue close monitoring as part of enhanced risk management mechanism.
Thank you very much for the continued support.
April 2nd, 2019